Privacy Policy

Last Updated: July 21, 2026

At DRYZEN, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you purchase our products, visit our website, or communicate with us.

1. Information We Collect

When you interact with DRYZEN, we may collect the following information:

  • Name
  • Mobile number
  • Email address
  • Delivery address
  • Billing details (where applicable)
  • Order details and purchase history
  • Communication details shared through WhatsApp, email, or customer support

We may also collect basic website usage information such as browser type, device information, and pages visited to improve your experience.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Confirm purchases and provide order updates
  • Respond to customer queries and support requests
  • Improve our products, services, and customer experience
  • Share important updates about offers, products, or services (only where permitted)

3. Payment Information

Payments may be processed through secure third-party payment providers. DRYZEN does not store your complete payment card, UPI, or banking details on our servers.

4. Sharing of Information

We do not sell, rent, or trade your personal information.

Your information may only be shared with trusted partners who help us operate our business, such as:

  • Delivery and logistics partners
  • Payment service providers
  • Technology service providers

These partners are required to maintain appropriate confidentiality and security measures.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no online system can guarantee complete security.

6. Cookies

Our website may use cookies and similar technologies to improve website functionality, analyze visitor activity, and provide a better shopping experience.

You can manage cookie preferences through your browser settings.

7. Your Rights

You may request:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your information where legally applicable
  • Withdrawal of marketing communication consent

To make a request, contact us using the details below.

8. Children’s Privacy

DRYZEN does not knowingly collect personal information from children without appropriate parental or guardian consent.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised update date.